Posts Tagged ‘remediation’

Sep
14

Rainbow International Hosts Two IICRC Certification Classes

September 14th, 2011 by Rainbow International

Rainbow International is excited to host two IICRC certification courses this week.

Twelve franchise owners, business development associates and service professionals are enrolled in the Fire and Smoke Restoration Technician (FSRT) IICRC certification course. An additional twelve franchise owners, business development associates and service professionals are enrolled in the Odor Control Technician (OCT) IICRC certification course.

States represented include Tennessee, Illinois, Georgia, New York, California and Texas.

Rainbow International is a strong proponent of continuing education for our growing network of water, fire, smoke and mold damage cleanup and restoration professionals. Classes are offered regularly throughout the year to help ensure knowledge of and adherence to new laws regulating the restoration industry. These classes also share best practice information on new technology, processes and procedures.

Sep
1

Happy September!

September 1st, 2011 by Rainbow International

Can you believe it’s September? The year has really flown by. It must be the brutal summer heat most of the nation (and especially Texas) has endured.

While it’s still burning up outside, this time of year allows us time to pause and give a little early extra thanks to our customers. To the homeowners, business owners, property managers and insurance professionals that honor us with their trust: thank you.

What Rainbow International does helping families and business owners recover from water, fire, smoke and mold damage makes a real difference in peoples’ lives. We impact people in positive ways and start a cycle of goodwill and customer satisfaction that leads to long-term relationships.

As the calendar turns and we enter the last few months of 2011, remember the importance of pausing to breathe, focus and appreciate all the blessings around you that really count … family, friends, neighbors, coworkers and loved ones. When you stop to think about it, our blessings are innumerable.

The growing and dynamic Rainbow International team across the United States and Canada counts every customer amongst those blessings. Thank you for your trust, Happy September and enjoy the (unofficial) start of autumn!

Jun
3

South Carolina Businessman Attends National Corporate Advisory Council Meeting

June 3rd, 2011 by Rainbow International

Greenville resident and business owner John Wheeler recently returned from a three-day West Coast meeting as a regional representative on the Rainbow International® Advisory Council.

Wheeler is the owner of Rainbow International of Greenville, a company offering water, fire, smoke and mold damage restoration to residential, commercial and insurance customers. Wheeler has owned and operated Rainbow International since 1999. Rainbow International also serves Anderson, Spartanburg and the surrounding area.

The May 17-19 gathering in San Diego brought Rainbow International corporate office staff together with other regional and at-large Advisory Council representatives. The Advisory Council is charged with promoting constructive, open and interactive communication between Rainbow International franchise owners and the corporate management and support team. Council members serve two-year terms and are nominated and elected from among their franchise owner peers. Wheeler represents Rainbow International franchise owners in South Carolina, Mississippi, Georgia, Florida and Alabama.

“It’s an honor to serve the growing Rainbow International franchise owner network,” Wheeler said. “By listening to the views and suggestions of the region I represent, I feel our voices as franchise owners are heard and respected by our corporate support team. In this advisory capacity we make a real difference and add valuable insights that help guide the direction of Rainbow International.”

While in San Diego Wheeler also attended the Crawford Contractor Connection Conference. One of the restoration industry’s largest annual gatherings, the conference features keynote speakers, educational seminars, networking opportunities and an exhibitor expo.

A decorated franchise owner, in the past year Wheeler has earned the $10 Million Lifetime Sales Achievement Award, the $2 Million Annual Sales Benchmark Award and retail sales recognition in the exclusive Top Gun group of franchise owners. Wheeler is also the owner of Mr. Rooter® of Greenville and was the 2009 Multi-Concept Franchisee of the Year award winner.

May
24

Rainbow International Heats Up Spring with Five New Franchises

May 24th, 2011 by Rainbow International

Rainbow International started the summer heat a little early with the addition of five (5) new franchises to its growing network of restoration and cleaning services experts.

These new franchise owners attended a week-long basic business training course at Rainbow International corporate headquarters in Waco, Texas.

• Chris Batchelder (Rockford, MI)
• Jerry Buman (Bellevue, NE)
• Trevor White (Toronto, ON)
• Rich and Jen Roberts (Glenside, PA)
• Paige Sirois (Lake County, FL)

The comprehensive Rainbow International training program provides superior, world-class customer service through an in-depth study of professional management, best practices, leadership, financial and marketing training.

The new businesses owners will join the service industry by offering a team of restoration and cleaning service experts to their respective communities.

“These new franchise owners are a terrific addition of world-class front line service for area residents,” said Rainbow International president Rob White. “We’re excited to have them on the Rainbow International team and know they will do a great job serving their customers.”

Rainbow International offers franchise owners a professional and established system. Parts of the 17-step process include wearing protective foot coverings to respect the customer’s home, up-front pricing, working directly with insurance companies and uniformed, background-checked service professionals on all jobs.

Rainbow International offers comprehensive water, fire and smoke damage restoration and cleaning services to residential and commercial customers. Residential and commercial customers and insurance industry professionals can rest assured Rainbow International offers the same high quality training and support to franchise owners across the United States and Canada.

Rainbow International provides “best practices” with integrity and the highest of standards in business and home restoration services. Utilizing the most advanced equipment, innovative technologies and a built-in accountability system, our professional emergency crews complete every job rapidly to assure an uncompromising commitment to service excellence and customer satisfaction. Ultimately, we don’t just restore homes and businesses; we restore value, stability, and peace of mind.

May
24

Cleaning, Water and Fire Damage Restoration Business Opens in Chester County, Pennsylvania

May 24th, 2011 by Rainbow International

Helping a home or business recover from water, fire, smoke or mold damage requires the latest technology, tools and training. However, local business owner Kevin Stauffer knows the human touch is equally important during such a time of need.

Stauffer is the owner of Rainbow International of Southeastern Pennsylvania, a business offering water, fire, smoke and mold damage cleanup and restoration. Other services offered include carpet, grout and tile cleaning. Rainbow International serves residents and business owners in Chester County and the surrounding area.

“I’m excited to bring the Rainbow International way of offering these services to our area,” said Stauffer. “We come equipped with the best training and equipment but also realize that on many damage restoration jobs, our customers experience an acute sense of loss and displacement. We are mindful of that as we work to quickly restore their home or business and, ultimately, peace of mind.”

Stauffer attended an immersive learning program at Rainbow International corporate headquarters. The program teaches water, fire, smoke and mold damage cleanup restoration science and techniques.

“I believe Rainbow International brings a new best practices standard to our area,” Stauffer added. “Utilizing the most advanced equipment, innovative technologies and a built-in accountability system, our professional emergency crews complete every job rapidly to assure an uncompromising commitment to service excellence and customer satisfaction. Ultimately, we don’t just restore homes and businesses; we restore value, stability, and peace of mind.”

“Kevin and his local team are a terrific addition to our growing network,” said Rainbow International President Rob White. “We’re excited to join the Southeastern Pennsylvania area and look forward to serving its neighborhoods and businesses.”

Call Rainbow International at (610) 910-4077 or visit rainbowintl.com/coatesville for more information or to schedule a service appointment.

May
24

CDC Report on Disaster Preparedness 101: Zombie Apocalypse

May 24th, 2011 by Rainbow International

While it’s done with an obvious (and terrifically funny and effective) tongue-in-cheek aproach, this information from the Centers for Disease Control and Prevention (CDC) does a great job sharing basic disaster preperation tips everyone would do well to read. With natural disasters like hurricanes, floods, fires and tornadoes striking across the nation, it makes sense to have a basic plan in place to help protect your loved ones in the event of catastrophe.

Preparedness 101: Zombie Apocalypse

There are all kinds of emergencies out there that we can prepare for. Take a zombie apocalypse for example. That’s right, I said z-o-m-b-i-e a-p-o-c-a-l-y-p-s-e. You may laugh now, but when it happens you’ll be happy you read this, and hey, maybe you’ll even learn a thing or two about how to prepare for a real emergency.

A Brief History of Zombies
We’ve all seen at least one movie about flesh-eating zombies taking over (my personal favorite is Resident Evil), but where do zombies come from and why do they love eating brains so much? The word zombie comes from Haitian and New Orleans voodoo origins. Although its meaning has changed slightly over the years, it refers to a human corpse mysteriously reanimated to serve the undead. Through ancient voodoo and folk-lore traditions, shows like the Walking Dead were born.

In movies, shows, and literature, zombies are often depicted as being created by an infectious virus, which is passed on via bites and contact with bodily fluids. Harvard psychiatrist Steven Scholzman wrote a (fictional) medical paper on the zombies presented in Night of the Living Dead and refers to the condition as Ataxic Neurodegenerative Satiety Deficiency Syndrome caused by an infectious agent. The Zombie Survival Guide identifies the cause of zombies as a virus called solanum. Other zombie origins shown in films include radiation from a destroyed NASA Venus probe (as in Night of the Living Dead), as well as mutations of existing conditions such as prions, mad-cow disease, measles and rabies.

The rise of zombies in pop culture has given credence to the idea that a zombie apocalypse could happen. In such a scenario zombies would take over entire countries, roaming city streets eating anything living that got in their way. The proliferation of this idea has led many people to wonder “How do I prepare for a zombie apocalypse?”

Well, we’re here to answer that question for you, and hopefully share a few tips about preparing for real emergencies too!

Better Safe than Sorry
So what do you need to do before zombies…or hurricanes or pandemics for example, actually happen? First of all, you should have an emergency kit in your house. This includes things like water, food, and other supplies to get you through the first couple of days before you can locate a zombie-free refugee camp (or in the event of a natural disaster, it will buy you some time until you are able to make your way to an evacuation shelter or utility lines are restored). Below are a few items you should include in your kit, for a full list visit the CDC Emergency page.

  • Water (1 gallon per person per day)
  • Food (stock up on non-perishable items that you eat regularly)
  • Medications (this includes prescription and non-prescription meds)
  • Tools and Supplies (utility knife, duct tape, battery powered radio, etc.)
  • Sanitation and Hygiene (household bleach, soap, towels, etc.)
  • Clothing and Bedding (a change of clothes for each family member and blankets)
  • Important documents (copies of your driver’s license, passport, and birth certificate to name a few)
  • First Aid supplies (although you’re a goner if a zombie bites you, you can use these supplies to treat basic cuts and lacerations that you might get during a tornado or hurricane)

Once you’ve made your emergency kit, you should sit down with your family and come up with an emergency plan. This includes where you would go and who you would call if zombies started appearing outside your door step. You can also implement this plan if there is a flood, earthquake, or other emergency.

  • Identify the types of emergencies that are possible in your area. Besides a zombie apocalypse, this may include floods, tornadoes, or earthquakes. If you are unsure contact your local Red Cross chapter for more information.
  • Pick a meeting place for your family to regroup in case zombies invade your home…or your town evacuates because of a hurricane. Pick one place right outside your home for sudden emergencies and one place outside of your neighborhood in case you are unable to return home right away.
  • Identify your emergency contacts. Make a list of local contacts like the police, fire department, and your local zombie response team. Also identify an out-of-state contact that you can call during an emergency to let the rest of your family know you are ok.
  • Plan your evacuation route. When zombies are hungry they won’t stop until they get food (i.e., brains), which means you need to get out of town fast! Plan where you would go and multiple routes you would take ahead of time so that the flesh eaters don’t have a chance! This is also helpful when natural disasters strike and you have to take shelter fast.
  • Never Fear – CDC is Ready
    If zombies did start roaming the streets, CDC would conduct an investigation much like any other disease outbreak. CDC would provide technical assistance to cities, states, or international partners dealing with a zombie infestation. This assistance might include consultation, lab testing and analysis, patient management and care, tracking of contacts, and infection control (including isolation and quarantine). It’s likely that an investigation of this scenario would seek to accomplish several goals: determine the cause of the illness, the source of the infection/virus/toxin, learn how it is transmitted and how readily it is spread, how to break the cycle of transmission and thus prevent further cases, and how patients can best be treated. Not only would scientists be working to identify the cause and cure of the zombie outbreak, but CDC and other federal agencies would send medical teams and first responders to help those in affected areas (I will be volunteering the young nameless disease detectives for the field work).

    To learn more about what CDC does to prepare for and respond to emergencies of all kinds, visit:
    http://emergency.cdc.gov/cdc/orgs_progs.asp

    To learn more about how you can prepare for and stay safe during an emergency visit:
    http://emergency.cdc.gov/

    Information courtesy http://emergency.cdc.gov/socialmedia/zombies_blog.asp

    May
    18

    Rainbow International Welcomes New Franchise Owners for Business Training Week

    May 18th, 2011 by Rainbow International

    It’s another terrific week of business training here at Rainbow International as we greet new franchise owners from Rockford (MI), Bellevue (NE), Toronto (ON), Glenside (PA) and Lake County (FL). Welcome to Rainbow International! We’re grateful to have you join our growing team of water, fire, smoke, mold and contents damage cleanup and restoration specialists!

    Apr
    29

    Rainbow International Announces New Additions to Executive Management Team – Rob White

    April 29th, 2011 by Rainbow International

    is excited to announce updates to its senior executive team.

    Rob White, President (pictured left)

    Rainbow International

    As a former Rainbow International franchise owner, Rob shares a passion for small business and entrepreneurship in general and specifically for the global network of Rainbow International franchisees, master licensees and support staff.

    Rob spent the early years of his career working for PepsiCo, Inc. and AMF Bowling Centers, Inc. in sales and operations management positions. While with AMF Bowling Centers, Inc., Rob led total operations and profitability efforts for forty bowling centers in the Midwest, including over 600 employees.  This experience helped foster his current passion for small, customer-service oriented businesses.

    In May 2004 Rob purchased a Rainbow International franchise in his hometown of Richmond, Virginia.  Rob guided his business from a start-up with one employee to 25 employees. He earned the Restorer of the Year Award in 2007 and Franchisee of the Year in 2008. Rob also earned Franchisee of the Month honors in 2007, 2008 and 2009. In 2009 he also received the Rainbow International Leadership Award.

    In January 2010 Rob became Vice President of Operations for Rainbow International and shortly thereafter relocated his family to the corporate home office in Waco, Texas.

    Rob earned his BS (Business Finance) from Virginia Tech and his MBA from Virginia Commonwealth University.

    Mark Macko, Vice President of Operations (pictured right)

    Mark joined Rainbow International in September 2010 as a Franchise Consultant (FC) for the Midwest Region. He quickly excelled at his new role, earning the trust and friendship of Rainbow International corporate staff and franchise owners.

    Mark brings a wealth of business experience to his new position, including detailed backgrounds in operations, finance and franchising. He worked as a Senior Regional Manager with ServiceMaster, serving the needs of 200+ franchise owners and supervising four regional managers. Mark has also worked as Chief Operating Officer for a $10 million restoration company with offices across Central Texas and as a regional financial controller for several Fortune 500 companies.

    Mark earned his BBA in Finance at the University of Miami (Florida).

    Apr
    29

    Rainbow International Now Serving Metro Indianapolis

    April 29th, 2011 by Rainbow International

    Helping a home or business recover from water, fire, smoke or mold damage requires the latest technology, tools and training. However, local business owner Chris McKinney knows the human touch is equally important during such a time of need.

    McKinney is the owner of Rainbow International of Metro Indianapolis, a business offering water, fire, smoke and mold damage cleanup and restoration. Other services offered include carpet, grout and tile cleaning. Rainbow International serves residents and business owners in Marion and Johnson counties and the surrounding area. Cities served include Indianapolis and Greenwood.

    “I’m excited to bring the Rainbow International way of offering these services to our area,” said McKinney. “We come equipped with the best training and equipment but also realize that on many damage restoration jobs, our customers experience an acute sense of loss and displacement. We are mindful of that as we work to quickly restore their home or business and, ultimately, peace of mind.”

    McKinney attended an immersive learning program at Rainbow International corporate headquarters. The program teaches water, fire, smoke and mold damage cleanup restoration science and techniques.

    “I believe Rainbow International brings a new best practices standard to our area,” McKinney added. “Utilizing the most advanced equipment, innovative technologies and a built-in accountability system, our professional emergency crews complete every job rapidly to assure an uncompromising commitment to service excellence and customer satisfaction. Ultimately, we don’t just restore homes and businesses; we restore value, stability, and peace of mind.”

    “Chris and his local team are a terrific addition to our growing network,” said Rainbow International President Rob White. “We’re excited to join the Metro Indianapolis area and look forward to serving its neighborhoods and businesses.”

    Call Rainbow International at (317) 602-4848 or visit rainbowintl.com/metroindy for more information or to schedule a service appointment.

    Apr
    29

    Rainbow International Now Serving Howard, Tipton and Hamilton Counties in Central Indiana

    April 29th, 2011 by Rainbow International

    Lary Graves, Franchise Owner of Rainbow International of Central Indiana

    Helping a home or business recover from water, fire, smoke or mold damage requires the latest technology, tools and training. However, local business owner Lary Graves knows the human touch is equally important during such a time of need.

    Graves is the owner of Rainbow International of Central Indiana, a new area business offering water, fire, smoke and mold damage cleanup and restoration. Other services offered include carpet, grout and tile cleaning. Rainbow International serves residents and business owners in the Central Indiana area including Howard, Tipton and Hamilton Counties.  Cities served include Kokoma, Tipton, Noblesville, Fishers and Carmel.

    “I’m excited to bring the Rainbow International way of offering these services to our area,” said Graves. “We come equipped with the best training and equipment but also realize that on many damage restoration jobs, our customers experience an acute sense of loss and displacement. We are mindful of that as we work to quickly restore their home or business and, ultimately, peace of mind.”

    Graves attended an immersive learning program at Rainbow International corporate headquarters. The program teaches water, fire, smoke and mold damage cleanup restoration science and techniques.

    “I believe Rainbow International brings a new best practices standard to our area,” Graves added. “Utilizing the most advanced equipment, innovative technologies and a built-in accountability system, our professional emergency crews complete every job rapidly to assure an uncompromising commitment to service excellence and customer satisfaction. Ultimately, we don’t just restore homes and businesses; we restore value, stability, and peace of mind.”

    “Lary and his local team are a terrific addition to our growing network,” said Rainbow International President Rob White. “We’re excited to join the Tri-Cities community and look forward to serving its neighborhoods and businesses.”

    Call Rainbow International at (765) 776-9636 or visit rainbowintl.com/centralindiana for more information or to schedule a service appointment.