Posts Tagged ‘cleaning and restoration’


Rainbow International® of Alberta Earns Don Dwyer Award of Excellence at 31st Annual Dwyer Group® Reunion

October 19th, 2012 by Rainbow International

CALGARY, AB (October 18, 2012) – Dean and Christina Maillot of Rainbow International® Cleaning and Restoration of Alberta, received the coveted Don Dwyer Award of Excellence from The Dwyer Group®, holding company of Rainbow International, during the 2012 International Convention held in Grapevine, TX, last month.

The Don Dwyer Award of Excellence recognizes accomplishments across all spectrums of respect and achievement. It is a unique award to the organization in that it recognizes dedication, loyalty and promotion of The Dwyer Group Code of Values®. Employees, franchisees, master licensees and vendors are eligible.

For Dean and Christina Maillot, the award represents the most meaningful recognition and achievement. The award is a tribute to Don Dwyer, who began what would become The Dwyer Group in 1981 when he developed Rainbow International, a restoration and cleaning company.

“Dean and Christina live their lives and lead their business by the code of values and principles my father created as the compass for this company,” said Dina Dwyer-Owens, daughter of Don Dwyer and chairwoman and CEO of The Dwyer Group. “They go above and beyond to help their team, community and fellow franchisees.”

The 12th recipients of the award, Christina play a major role in the development of the Rainbow International Zees for Zees Outreach Program. The money from this fund helps Rainbow International franchisees that need assistance with travel expenses to attend various conventions. Dean is also a member of the Rainbow International Advisory Council.

“We are humbled to receive such a significant award,” Dean Maillot said. “It is an honor to be recognized with an award that embodies Don Dwyer’s legacy of leadership.”

“Dean and Christina are inspiring leaders and mentors within the Rainbow International system,” said president Rob White. “They willingly donate their time and graciously share advice and ideas, and our Rainbow International brand is better because of them.”

In recent years, the Maillots have received the Sales Leader of the Year, Restorer of the Year and Franchisee of the Year awards.


Rainbow International® of Kansas City Wins Franchisee of the Year Award at Dallas Convention

October 1st, 2012 by Rainbow International

The Franchisee of the Year Award is the highest honor than can be earned by a franchisee in the Rainbow International network. The winning franchise must show consistent growth through proper training and management of the organization, consistent high sales volume and quality customer service. Kelly Olson, owner of Rainbow International of Kansas City, is the recipient of this year’s award.

The award was presented at The Dwyer Group® Annual Reunion in Dallas, Texas. Reunion is a festive event designed to bring all concepts of The Dwyer Group together annually for updates, inspirational speakers, informative business-specific classes and, most importantly, fellowship amongst the thousands of gifted and dedicated individuals that own and operate their own franchise.

“This award is a reflection of my entire team’s caring, commitment and dedication,” said Olson. “To us, it’s about more than just doing a job. The Rainbow International system helps us build long-term relationships with our customers. With us, they know they can count on courteous, professional and fast service. We’re grateful to our customers for trusting us with their business and will continue to provide the world-class service they expect and deserve.”

“The Rainbow International team is thrilled Kelly won this award,” said Rainbow International president Rob White. “He provides best practices with integrity and the highest of standards in business and home restoration services.”

Olson has owned and operated Rainbow International of Kansas City since 1983. Rainbow International of Kansas City offers comprehensive water, fire, mold and smoke damage restoration and cleaning services to residential and commercial customers.

Rainbow International of Kansas City may be reached at (913) 248-7999, (816) 231-6663 or for more information or to schedule a service appointment.


Knoxville Insurance Agents Attend Cleaning and Restoration Continuing Education Class

September 10th, 2012 by Rainbow International

Knoxville, TN -  Insurance agents learned about ethics in the business life of an insurance professional during continuing education (CE) training by Rainbow International of Knoxville, owned by Keith DeLong, Jonas Rice and Phillip McAlister last week. CE class credits are required every two years for agents to keep their licenses.

More than 20 people attended the class, which was taught by Michael Schillaci, System Sales Manager.

“Our presentation is designed to teach attendees about Rainbow International’s Code of Values including respect, integrity and having fun in the process, so they will use these principles in their daily lives and guide policyholders to cleaning and restoration shops that have the same beliefs,” Schillaci said.

Schillaci explained why restoration technicians should follow Rainbow International’s Code of Values to ensure dependable cleaning and restoration services.


Rainbow International Makes 2012 Inc. 5000 List

August 20th, 2012 by Rainbow International

Exciting news! Rainbow International has made the 2012 Inc. 5000 List of the fastest-growing companies in the U.S.

For the past 30 years Inc. 5000 has applauded the fastest-growing private companies in America. In order to even be qualified for this award Rainbow International had to thrive during the past few years of a tough economy. Our success in itself is a testimony to the entire Rainbow International team’s resiliency, hard work and customer service.

We are so excited to make the list this year. Rainbow International now shares this title with several other top-ranking companies like Jamba Juice, Under Armour and Facebook. We have joined a very exclusive club and are proud to share this achievement!


Home Fire Survival Guide

August 2nd, 2012 by Rainbow International

Each year, more than 4,000 Americans die and more than 25,000 are injured in fires, many of which could be prevented. Following these safety precautions and preparing for a possible home fire can dramatically shorten the amount of time it takes to reach safety.

Most house fires happen between 8 p.m. and 8 a.m. This means you are likely to be asleep, making it even more important that you know how to react in order to save yourself and your family since you won’t have much time to plan your escape.

If you notice smoke, drop to the floor and begin to crawl to the exit nearest you. The smoke and heat will rise to the ceiling. With luck, you’ll be able to stay where the air is cool and clear.

Install and Test Smoke Alarms

Some tools are needed beforehand in order to survive a fire. Homes should be outfitted with a smoke and fire alarm. These alarms will alert you to the presence of a fire, giving more time to escape. Homes should have fire extinguishers on hand, and those living in the home should know how to use them. Sleeping with doors closed will help because they can prevent a fire from spreading into the room.

Have a Family Escape Plan

If you have children, work out an escape plan. Chances are any fire will start while they’re sleeping and you may not have the opportunity to tell them what to do. They need to know what to do, and they’ll only know if they’ve practiced it. Plus, when children panic they look for places to hide, like a closet or under the bed. They need to know how to get out of the house, and how to do it, by crawling to the nearest exit.

Beware of Hot Doors

Hot doors mean that the fire is nearby and the door should not be opened. Check for heat before touching a door. The best way to do this is to feel the top of the door with the back of your hand, so you don’t burn the palm of your fingers.

If the door is hot, don’t open it. Doors can keep out smoke, even more so if you can put a blanket or clothing along the bottom. Head for the window. If you can’t get out, find a way to signal your presence, with nearby items such as a flashlight or white sheet.

Make Firefighters Aware of Pets

Placing stickers on windows to alert firefighters that pets are in a home will help save their lives. Firefighters have the obligation of protecting people and property first, but will save pets if possible. Since animals can become easily confused during an emergency, leashes should always be kept in the same place so they can quickly be located during the rush to evacuate a burning home.


Simple Ways to Save Money On Your Electric Bill This Summer

June 21st, 2012 by Rainbow International

Today is the official first day of Summer, and we all know that the warmer months ahead bring higher electricity bills.

If the weather is going to be anything like last year we can expect soaring temperatures in some parts of the U.S.

There are several simple steps you can take to stay cool and save money:

  • Program the thermostat. Give the air conditioner a break during the work day. Shifting the settings to allow higher daytime temperatures could cut the average electric bill by $180 a year.
  • Clean, clean, clean. Clean air filters monthly for central air and individual window or wall units. Dirt and dust hinder air flow, reducing efficiency.
  • Close the blinds. Rooms get hotter without shades or curtains to block the sunlight, especially with south- and west-facing windows.
  • Use fans. A breeze makes the room feel a few degrees cooler. Just make sure to turn it off when you leave the room.
  • Avoid chores during the day. The hotter the space, the harder an air conditioner must work to keep things cool. Limit the use of appliances like the oven, dishwasher and clothes dryer when temperatures outside are hottest.

For more information on energy saving solutions, visit our sister company Mr. Electric’s website.


The Biggest Hazard in Your Backyard: BBQ Fires

June 14th, 2012 by Rainbow International

Backyard grills and patio fireplaces are popular focal points in landscape and outdoor decorating schemes. Grills are the center for outdoor living during the warmer months, and are a great way to entertain guests during the weekends.

When you prepare your home for the Spring and Summer months it is important to do a safety check and tune-up all the gear you’ll be using during the new season.

During the warmer season people tend to use their outdoor patios and living areas up to 20 times a month; therefore, the risk for accidents highly increases. Most home fires that happen in the time between March and May are due to patio appliances not being properly inspected.

According to the National Fire Protection Association (NFPA) in 2005-2009, U.S. fire departments responded to an average of 8,200 home fires involving grills, hibachis or barbecues per year. These 8,200 fires caused an annual average of 15 civilian deaths, 120 civilian injuries and $75 million in direct property damage.

Here are some simple tips to make sure you are preventing a home fire:

  • Check grill for safety hazards. Gas connections should be checked for leaks by applying a soapy water solution. When applied, bubbles will form if gas is escaping.
  • Barbecue in an open outdoor space for ventilation purposes and always keep a fire extinguisher handy.
  • Don’t allow an accumulation of grease to occur by keeping your grill and burners clean – this greatly reduces the chances of a grease fire.
  • Never fight a grease fire with water – this will only cause the flames to flare up.

Following these important safety tips can ensure you an enjoyable, fire-free grilling season.


Helping Your Family “Go Green” for Earth Day

April 20th, 2012 by Rainbow International

It is becoming more and more important for us to reduce pollution and help save our environment. Read these tips and tricks to help your family get started on a new eco-friendly lifestyle!

  • Save water by decreasing your shower time – or take a bath. It uses less water.
  • Brush your teeth with the water off.
  • Recycle – most things can be recycled now days including junk mail, cell phones, paper products, plastic, etc.
  • Switch from paper and plastic bags to reusable bags and totes.
  • Forget the electric or gas dryer, and air dry your clothing.
  • Unplug your appliances when you leave the house to save energy (and prevent a fire hazard).
  • Use refillable beverage containers instead of disposable water bottles.
  • Opt for direct deposit, online banking, and paperless statements to reduce paper use.
  • Purchase fresh fruits and vegetables, instead of jarred, canned, or frozen.

Don’t forget, Earth Day is this coming Sunday, April 22nd. But with these tips you can make everyday Earth Day!


Tornado Season Arrives Early

April 16th, 2012 by Rainbow International

Tornado season is only just beginning, but this year has already seen many destructive twisters from Illinois to Texas.

Here are some tips to help you prepare for tornado season, some of which could possibly save your life.

1. Prepare Your Tornado Plan – The first thing you need to do is designate your “shelter room.” If your house doesn’t have an underground storm shelter, you should choose an area that is the lowest, smallest and most central. This is often a cellar or basement. It could also be a central hallway or bathroom. Stay as far away as possible from windows.

2. Prepare Your Tornado Kit – Every household should have an emergency kit that is easily accessible when tornado conditions arrive. This kit should include:

  • Flashlight
  • Battery-powered radio or TV
  • Extra batteries
  • First aid kit
  • Sturdy shoes
  • Identification and cash
  • Spare set of keys to vehicles

3. Act Quickly – If your area is in a tornado warning, don’t waste time. Grab your tornado kit, pillows and blankets and get to your shelter room immediately. Use the radio to listen to weather broadcasts, and don’t leave until the danger has passed. Use pillows and blankets, arms and hands to cover your neck and head.

4. Know Your Aftermath Plan – Your entire family should have a designated area to meet just in case you are separated. Treat anyone who may be injured, but don’t move them if they appear to be seriously injured.

5. Stay Calm – Being prepared and staying calm will increase your response time, ensure you make the right decisions and often save lives.


  • Never stay in a car or mobile home during a tornado. You are safer outside in the lowest area.
  • Never try to outrun a tornado. They can change direction at any moment.
  • Never take cover beneath a bridge or overpass.
  • Never go outside to watch a tornado. Take cover immediately.