Restoration Information Center
Choose a Research Brief Below:
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Leaving Town
As sunny skies and beautiful weather approach, we are racing into the heavy travel season. Nothing will steal the stress-free relaxation of vacation more quickly or completely than a disaster in your home. Make sure your house is as prepared for your vacation as you are! Download our latest white paper on how to prep for summer vacation. 
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The Lifecyle of a Drop of Water
At Rainbow International®, we spend thousands of hours every week cleaning up unwanted water in homes and businesses. With so much time spent cleaning it up, it’s easy to forget that not everyone has access to freshwater. This month, in recognition of International World Water Day, celebrate that little raindrop and the journey it made to your faucet.
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Heartbroken Heaters
The water heater is one of the greatest modern convenience inventions of our time. Prior to this resourceful innovation, our ancestors were condemned to a lifetime of chilly winter baths!
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Winter Storm Prep Tips
The dangers from winter storms vary across the country, but regardless of where you live you are bound to face some type of winter weather.
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Preventing Ice Dams During Severe Winter Weather
Ice damming costs businesses and homeowners thousands of dollars every year. These giant icicles hanging from the eaves are not only dangerous to people walking underneath, they are often a sign of serious problems with the roof and/or in the attic. Icicles hanging along the eaves of your house may look beautiful, but they can lead to major home damage. Know the steps to take in preventing and getting rid of harmful ice dams.
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Preparing Your Home for the Winter Chill
Fall is a good time of year to start preparing your home for cold weather. As temperatures begin to drop your home will require maintenance to keep it in top shape through the winter. Follow these home winterization tips and tricks to keep your home warm and cozy all winter long, while cutting down on your energy bill!
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Nothing is scarier than the thought of a house fire.
Most people who’ve had their homes affected by fire can barely believe the amount of damage they can do. House fires can completely devastate lives by damaging property, injuring residents and causing fatalities. Fortunately, house fires are easy to prevent if you understand how they begin. Protect your love ones by educating yourself and removing home fire hazards.
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What's in your crawlspace?
If your answer is standing water, mold, bad odors, bugs or critters you have a problem. Any moisture that is accumulated will travel upward, entering the floorboards, drywall and insulation. This can cause severe health and safety issues for those living inside the home. If you’ve got rodents, you’ll see the insulation hanging down and droppings on the vapor barrier. Rodents can carry some nasty diseases so find humane ways to get rid of them as soon as possible.
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Home Fire Survival Tips
Whether or not you have already established a fire evacuation route, these are important safety reminders and instructions that you can you use when reviewing or planning your home evacuation plan. Most fire deaths occur in the home than any other place. A fire can start in an instant and consume your home in just minutes. Take the time now to review fire safety tips so your family will be prepared in the event of an emergency situation.
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Your Family Emergency Plan
If a flood, earthquake, tornado or other disaster strike your home and family, would you know what to do? Disasters can happen anytime and anywhere. When a disaster strikes, time is of the essence, and help may not come immediately. Help could come in a few hours, or it could even take several days. Create an emergency plan before disaster strikes! Being prepared can help ensure that your family is protected, prevent panic and a potential tragedy.
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The Biggest Backyard Hazard: BBQ Fires
With outdoor temperatures quickly rising grill safety has never been more important. Homeowners should exercise caution when using any kind of grill, as they can harm life and property in numerous ways.
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When A Storm Threatens, Do You Know What To Do?
Because of their immense size and longevity, hurricanes can wreak tremendous havoc. The combined effects of wind, rain, and surf can destroy homes, erode seashores, and flood entire cities. Most of the time, those affected by a hurricane are not fully prepared before the storm hits. With a solid plan in place, you can minimize stress and prepare your family for a safe hurricane season.
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The Rising Tide: Flood Prep and Protection
Hurricane season is flood season, and floods are among the most frequent and costly natural disasters. Don't be caught off guard. Give yourself peace of mind by knowing the risks. Take action now to protect yourself, your family and your financial future.
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Spring Cleaning: When to De-Dust a Dirty Duct
Spring is quickly approaching, meaning it is time to clean! With the weather getting warmer and the flowers blooming you should be feeling that extra springy kick of motivation to clean, clean, clean. The question though, is should you stick to your usual routine? Or should you go the extra mile and have your air ducts cleaned?
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The Usual Suspects : Washing Machines, Water Heaters & Water Damage
Did you know that washing machines and water heaters are two of the top causes of residential water damage? These appliances are standard in almost all homes, but if not properly maintained and monitored, they can cause quite the headache!
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Winter Woes: Frozen Pipes
Cold weather can bring with it exciting traditions, whether that be curling up in front of the fire or getting outside to enjoy winter sports. When weather moves from cold to freezing, however, it brings with it the potential for disaster within your home, in the form of frozen pipes.
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What Makes a House a Home? A Homeowner's State of Mind After a Loss What makes a house a home? Is it the belongings we've accumulated over a lifetime? Maybe the memories shared amongst a family as they grow and mature together or when we finally purchase our little piece of the American dream. Either way, a home is normally the single largest investment we make in our lifetimes. Download this white paper to learn more about how we help restore normality to our customer's lives when disaster strikes.
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Using the Code of Values to Manage a Successful Business
The resilience of free market economies when faced by challenge is well-documented in that economic crises of the past were surmountable by the innovation, determination and spirit of hard-working men and women empowered and liberated by the free enterprise system. Perhaps more than any other factor, it is a shared sense of values that unites a business and its workers, which is why developing a Code of Values can help set a standard for corporate unity.
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Home and Business Content Cleaning and Restoration Saving Memories and Money for Policyholders and Insurance Carriers The evolving craft of content cleaning and restoration is an increasingly important part of disaster recovery for home and business owners and the insurance industry. While not every damaged item is salvageable, knowing more about this exciting field of specialty restoration work empowers all involved with a better idea as to its importance and relevance.
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The Invader Within: What to Know About Mold in Your Home or Business
When working mold damage remediation jobs, customer communication is critical. Many insurance agents and adjusters, as well as property managers, may benefit from a basic introduction to mold and what people can do to help prevent it. As families and workers spend more time indoors, a little knowledge goes a long way toward resolving mold issues before they start.
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Customer Loyalty Leadership by the Numbers: How Rainbow International® Uses Net Promoter Score® to Empower Customer Service Excellence
Companies and service providers that value continued growth, increased sales and brand loyalty pay attention to customer service. The restoration and cleaning industry is no different. That�s why Rainbow International uses the Net Promoter Score® (NPS) system.
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 | Successful Water Damage Restoration Using Rapid Structural Drying
Whether it�s a residential home or a commercial building, water damage can be disastrous to your client�s property. That�s why best practice procedures in water mitigation are absolutely critical in effectively recovering value and ultimately saving both you and your client precious time and money. |
 | Top Ten Water Damage Tips Insurance Professionals Can Share with Policy Holders When it comes to water damage, the fact is that at some point, many homes and businesses will suffer damage to some degree. As insurance professionals, you know the importance and value of being able to share a few quick tips with your policy holders to improve and enhance their safety and satisfaction, and reduce their overall costs. |
 | After the Smoke Clears: Ten Simple Steps to Follow After a Fire and Smoke Loss When an insurance agent or adjuster receives notification of a fire and smoke loss, being able to share a few simple damage mitigation steps with policy holders can be a terrific benefit. Although these tips are not designed to complete the entire job, they are useful, safe and psychologically empowering steps a home or business owner can take to safeguard their property while restoration professionals are en route. |
 | Up in Smoke: Explaining the Mysteries of Smoke Damage
Smoke damage affects structure in perplexing ways. Policy holders may question their insurance agent or adjuster as to why the smoke and soot settled where it did. A better understanding of the basic physics involved helps make smoke behavior easier for insurance professionals to explain and, in turn, simpler for their policy holders to understand. |
 | The Real Stink on Skunk Odor: Advice Insurance Professionals Can Share with Policy Holders Whether you specialize in urban, suburban, or rural areas, odds are that as an insurance professional, you have encountered a wide variety of odor damage claims. Knowing the common myths about skunk odor removal and why home remedies usually don�t work can add to your credibility when advising your policy holders. |
