Meet Our Commercial & Home Restoration Team
Mark Welstead joined Rainbow International in 2012 and served as the VP of Operations. He was named the President in January 2014 and is responsible for the overall leadership, initiative and growth of the thirty-year-old company, including sales and operational support.
His previous roles include Chief Financial Officer, Board of Directors, and Vice President of Finance for several manufacturing, construction and service companies in the southwest. With responsibilities for Finance and Accounting, Human Resources and Benefits, Information Technologies, Commercial Insurance and various Executive Management roles, his broad business experience compliments the existing Rainbow International management team.
In addition to Mark’s corporate experience, he has also worked for a number of businesses on a management consultant basis. These include commercial roofing, commercial and residential HVAC, franchise pest control, warehousing, distribution and third party logistics, as well as small manufacturing startups.
Mark earned his BBA in Accounting from Baylor University.
Vice President of Operations
Marla Mock joined Rainbow International in 2012. She first served as a franchise consultant in the Midwest. Her current position with Rainbow includes a leadership role in franchise support, training, continuous improvement in systems and processes, as well as implementation of industry specific best practices.
Marla entered the restoration and construction industry in 2003, and literally learned all aspects of the business from the ground up. She has held positions ranging from
Receptionist to Director of Business Development up to General Manager for a multi- million dollar restoration company in central Texas. Marla has vast experience working on multiple large loss projects ranging from floods to wildfires. She was also responsible for teaching a variety of continuing education classed for insurance agents and adjustors, and is IICRC certified.
She received the 5 Star Vision Award for the DePaul Center while employed with Providence Healthcare Network. She is also a graduate from the Leadership Waco Program.
Marla earned her BBA in Human Resources Management from Tarleton State University. Marla served as both the Student Body Vice-President and President while attending Tarleton State University, and was appointed to the Texas A&M University System Chancellor’s Student Advisory Board, serving 3 terms. She was awarded the Who’s Who Among Students in American Universities & Colleges and the John Tarleton Spirit Award.
Jack A. White, CR, WLS, CSDR
Vice President of Technical Services
As Vice President of Technical Services, Jack White is responsible for training, technical services and support, as well as, research and development for Rainbow International.
Senior Technician - Rainbow International of Waco, TX Technician of the Year - 1979
Marketing Director - Rainbow International
Asst. Vice President Marketing - Rainbow International Manager of Canadian Corporate Office
Marketing Director of the Year 1987, 1988, 1989
VP of Franchise System Management of The Year – 1996
TAC Chairperson for IICRC – Color Repair
Vice President of Operations – Rainbow International
Vice President of Technical Support and Training – Rainbow International Don Dwyer Award Winner – 1997
RIA- CR Redevelopment Committee member – 2011
RIA – Board Of Directors – 2013 IICRCA – Board Of Directors - 2014
McLennan Community College
Certified by the Institute of Inspection Cleaning and Restoration in Carpet Cleaning, Upholstery Cleaning, Water Restoration, Carpet Repair & Reinstallation, Odor Control, Fire Restoration, Color Repair, Fire & Smoke Restoration, Master Textile Cleaning Technician, Applied Structural Drying, Master Fire & Smoke Technician, Master Water Restoration Technician, Health & Safety Technician, Applied Microbial Remediation Technician, & Commercial Drying Specialist.
Certified in Fire Restoration by the National Institute of Fire Restoration
Certified by the Indoor Air Quality Association for Mold Remediation
Graduate of National Institute of Disaster Restoration Certified Restorer (CR) Program Graduate of The Water Loss Institute’s Water Loss Specialist (WLS) Program
Senior Carpet Inspector
ASCR Approved Wool Specialist
Certified – Vortex Drying
Council-certified Structural Drying Remediator
Regional Supervisor - Institute of Inspection Cleaning & Restoration for Texas
Member - National Panel of Consumer Arbitrators, handling disputes for Better Business Bureau
IICRC accredited instructor in Water Damage Restoration, Carpet Cleaning and Odor Control.
Business Development & Marketing Director
Bruce began his career in Pharmaceutical Sales. He then achieved a number of 500 sales territories in total dollar volume and market penetration for every product category. He also maintained this level for six years until promotion to District Sales Manager and then was promoted to Regional Sales Trainer.
Upon promotion to District Sales Manager he moved the district from 35 out of 40 to the number one district.
Bruce was also named: National Sales Manager for Ebac systems, National Sales Manager for Kappa Graphic Board, Purofirst, National sales manager and director of Continuing Education Department Rainbow International.
His other accolades include authoring the book Marketing By Delight.
Bruce’s expertise is in sales, sales management and training.
Bruce has over 20 years' experience consulting and marketing to the insurance restoration industry from working and training Contractors to marketing to insurance carriers. Bruce has been teaching continuing education programs to insurance professionals including, adjusters, agents, brokers, risk managers and executive level managers for more than 20 years.
Bruce is an accomplished speaker, instructor, author, and communicator, is recognized in his field as a leading authority on humidity control water damage and restoration, and mold remediation.
Bruce has over 25 years of experience consulting with ASHRAE engineers, design spec engineers, plant managers, facility managers, manufacturing facilities, hotels, motels, universities, the military, and water and fire damage restoration.
contractors. Bruce has designed humidity control systems for plants and factories and for pre-positioned and deactivated military equipment both here and abroad. He has designed humidity control systems to protect museum artifacts and antiques for the Smithsonian Institute and other museums.
Bruce understands the serious effects of moisture intrusion into the indoor environment. He understands the deleterious effects of water, fire, and smoke damage on structure and contents, and the potential for serious health consequences to the occupants exposed to these conditions. He has been training fire and smoke restoration contractors, insurance agents, and adjusters on the best practices for Water Damage Restoration, fire and smoke remediation, Ethics, Fungus remediation for more than 15 years.
Bruce is author of a book entitled Marketing By Delight.
Bruce was a contributor to the first ever published Standards and Reference Guide for Professional Water Damage Restoration S500-94 and is IICRC certified in the following areas:
Water Damage Restoration
Fire and Smoke Restoration
Odor Control and Carpet Cleaning
Applied Microbial Remediation
- Applied Structural Drying
Berkshire College BA degree in Education and Theology State University of NY Albany, graduate studies in Clinical Psychology North western University advanced studies in General Management